ccw awards
2019 CCW Excellence Awards Gala Reveals Who Runs The World's Best Contact Centers
July 01 by Brian CantorSee which individuals and companies are responsible for the world's best customer experiences.
Comerica Bank On Using CX Technology For The Right Reasons
August 20 by Brian CantorRecorded at CCW Vegas 2018, this week's double-episode offers a deep dive into modern contact center trends. We begin with Dan Burkland of Five9. As the host of the 2018 CCW Excellence Awards, Burkla...
Who Runs The World's Best Customer Experience Teams? [2017 CCW Award Winners]
July 06 by Brian CantorHosted by Alorica's Colleen Beers and featuring an unforgettable showcase from "America's Got Talent" winner Mat Franco, the 2017 CCW Excellence Awards recognized the absolute best when it comes...
Awards Q&A: Insights On Customer Centricity From Valvoline (Best Contact Center Winner)
June 23 by CCW Digital EditorUpdate: Valvoline was named the 2017 CCW Excellence Award winner for Best-in-Class Contact Center (under 200 seats).Does Valvoline run the world's best small contact center? We will not kno...
Awards Q&A: Hui Wu-Curtis, Choice Hotels (CX Leader of the Year Winner)
June 09 by CCW DigitalUpdate: Hui Wu-Curtis was named the 2017 CCW Excellence Award winner for CX Leader of the Year.Taking place as part of the 18th Annual CCW in Las Vegas, the 2017 CCW Excellence Awards will honor...
2016 CCW Award Winners: Who Runs The World's Best Call Centers?
July 10 by CCW DigitalThe 2016 CCW Excellence Award winners were announced during a special ceremony on June 28, 2016.Those winners -- and the finalists -- are highlighted below:Best in Class Contact Center (Over 200 Seats...